Don't miss our Skill Seeker Series from Sept 30 - Oct 30.

Don't miss our Skill Seeker Series from Sept 30 - Oct 30.

COMING SOON: Cybersecurity. Join the waitlist for an exclusive IT & Cybersecurity Workshop discount.

ALERT: We’re offering creatives and marketers next-gen skills for FREE, in partnership with Adobe. Do you qualify?

My Account
Employers
FREE Workshop | Customer Journey Mapping Basics

Sydney Campus

GA Sydney
1 Market Street, Podium Building (entry via Kent Street, to the red-brick building, next to My Lua)
Sydney NSW 2000

FREE Workshop | Customer Journey Mapping Basics | Sydney

Sydney Campus

GA Sydney
1 Market Street, Podium Building (entry via Kent Street, to the red-brick building, next to My Lua)
Sydney NSW 2000

About this workshop

So, now that you’ve collected user insights from your interviews… What do you do with them? This is where customer journey mapping comes in.

In this free, 2-hour workshop, learn why the customer journey is so important, where journey mapping fits into the UX and human centered design process, and how to create a variety of journey maps based on your product or user. Then, get hands-on practice in Mural building your own customer journey map based on the user insights from our previous session. Take the next step toward a career in UX design with your new knowledge of customer journey mapping.

Make sure to join us next week where you’ll take what you learned from our user research and journey mapping, and use it to Turn Sketches to Wireframes in Figma. We’ll see you there.

Takeaways

You’ll leave this workshop knowing:

  • Why customer journey mapping is important and where it fits into the UX double diamond
  • The best tools and techniques for building a variety of customer journey maps
  • How to build your own customer journey map using Mural

Prereqs & Preparation

  • This is an entry level class, so no prior knowledge is necessary.
  • If you plan to participate live, make sure you have a free Mural account
  • A recording will be shared after the series so you can review the content anytime.
  • Your mic and camera will be off for the duration of the class.
  • Interact with your instructor and fellow classmates through the Chat and Q&A.

Coming up near you

Let’s Keep You Updated

Enter your email to start following

I have read and acknowledge 足球竞彩网 Assembly's Privacy Policy and Terms of Service. SMS message and data rates may apply.