Design
Free
Free
So, now that you¡¯ve collected user insights from your interviews¡ What do you do with them? This is where customer journey mapping comes in.
In this free, 2-hour session, learn why the customer journey is so important, where journey mapping fits into the UX and human centered design process, and how to create a variety of journey maps based on your product or user. Then, get hands-on practice in Mural building your own customer journey map based on the user insights from our previous session.
Make sure to join us next week where you¡¯ll get hands-on practice with Sketching and Wireframing in Figma to start building solutions for your customers. We¡¯ll see you there.
Senior UX Consultant, Objective Experience
Priyanga is currently the Senior UX Consultant at Objective Experience and was an instructor for GA's part time UX Design Course. She has over 5 years of experience researching, designing, creating and improving user experiences for companies like abillion, HP, UOB, Tripadvisor, Expedia, Singtel, Deliveroo and more, both as an in-house researcher and as a consultant.
Prior to working and living in Singapore, Priyanga completed her Bachelor of Science in Psychology from Northeastern University in Boston and has lived in 4 countries.
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